Resources

Learn a CrystalSlate workflow before you make changes.

Start with a task guide, then use the support and security pages when you need help or want to understand the safety boundary.

Help & Tips

A full guide to the workspace, safe testing practices, and the tools behind each workflow.

StartSafetyTroubleshooting
Open guide

Getting Started

Prepare your Smartsheet account, choose safe test targets, and run your first review pass.

StartSafety
Read steps

Roles & workflow access

See how CrystalSlate tailors Start and navigation for regular users, Group Admins, System Admins, trials, and paid access.

StartAccess review
Review access

Trial, billing & seats

Understand read-only trial limits, multiple-seat purchasing, Stripe billing, invitations, and subscription changes.

StartBilling
Read billing guide

First inventory review

A small, read-only pass for understanding visible sheets, owners, paths, and cleanup candidates.

StartAssetsSafety
Open checklist

Bulk cleanup checklist

Scope, approve, confirm, and record Smartsheet bulk cleanup work before changing many items.

CleanupSafety
Open checklist

Group membership cleanup

Review group purpose, members, and domains before applying approved membership changes.

GroupsAccess reviewSafety
Open checklist

Offboarding review

Prepare ownership, access, group, and handoff checks before a team member leaves or changes role.

Access reviewUsersSafety
Open checklist

Security & Data Handling

How CrystalSlate approaches access, tokens, role-aware behavior, and support safety.

Safety
Review security

Support

Where to go when something is unclear, what to include, and what never to send.

TroubleshootingSafety
Get support

Current release status

The application is available as a controlled owner-tested launch candidate. Transactional email approval, the complete Stripe staging matrix, retention approval, monitoring, and backup verification remain before broader customer invitations.